Seven years. One platform. Millions served.
Developed Schwab’s RMD Center, moving RMDs from paper forms and phone calls to a compliant, self-serve online process.
The Origin Story
(Spring 2018)
Mapping the Problem
(Summer 2018)
Design & Test the MVP
(Fall 2018 to Jan 2019)
Launch & Evolution
(2019 to 2024)